Temporary Suspension of In-Person Appointments – UPDATE
For the safety of our members and staff, LAFPP’s offices will be closed to visitors until further notice. We recommend that you continue to check our website for the latest updates on the status of our in-person operations.
All confirmed in-person appointments previously scheduled will be honored or changed to a virtual session upon request. Virtual appointments, which provide flexibility and convenience, can be scheduled at any time during LAFPP’s normal business hours. MyLAFPP is available to members 24/7. You can visit our MyLAFPP Helpdesk for more information on self-services.
We value the health and safety of all. We will continue to monitor the situation and provide updates on any future changes, as necessary. Thank you for your understanding and patience.
VIRTUAL MEMBER COUNSELING
Member counseling appointments will continue to be provided in
group sessions via Zoom. Zoom has proven to be popular with
members as a convenient, efficient, and effective format. This
format also allows spouses, domestic partners, or other guests
the opportunity to participate in the session either together or
from different physical locations. Here are 6 Benefits
of Virtual Counseling Sessions.
There will continue to be a Drop Box available in the first-floor
lobby if you need to deliver any forms or documents. The Drop Box
is secure and emptied throughout the day and at the close of
business each day (4:30 PM).
We highly encourage you to continue to participate virtually by:
- Phone Dial-in via Zoom: Listen to the Board meeting with the ability to provide public comments via telephone.
- Council Phone System: Meeting is broadcast for live audio.
- Livestream: Web Stream for live audio only.
You can find more details on the Board
of Commissioners Meetings Page.
For those admitted into LAFPP offices, there are safety measures in place for all members and staff.
Automatic temperature monitoring – your temperature will be monitored upon entrance to the lobby. Any person who registers a temperature above 100.4 degrees (based on CDC guidance) will not be allowed to enter and will need to reschedule their appointment.
- Anyone who has COVID-19 symptoms should not enter the building.
- Masks must be worn for the entire visit, regardless of vaccination status.
- Members with appointments for in-person counseling cannot bring spouses or guests to the session.
- Walk-in members and visitors (i.e., those without appointments) will not be allowed to enter the building at this time.
We will continue to monitor suggested practices and safety guidelines and will implement changes accordingly. While we have adjusted our business practices, we continue to strive to provide the best service possible to our members and their families. Please periodically visit our website to stay informed of any updates to LAFPP’s Safety Guidelines and office visitations.