LAFPP Service Updates

Overview

LAFPP and You – Essential Services

Essential Services Continue – We Are Here To Serve You

In support of social distancing, LAFPP offices are temporarily closed to member visits. Staff is working from remote locations Monday through Friday, during regular business hours (7:30 a.m. – 4:30 p.m.).  To connect with you, services will be conducted through email and by phone.

We truly appreciate your patience and understanding during these unprecedented times. We will continue to closely monitor the situation and provide you with any new developments on any changes in our services. 



Expand each title to see how we are handling operating challenges during the coronavirus pandemic:

Message from the General Manager

Amid all this uncertainty during the Coronavirus, (COVID-19), I want you to know that our fiduciary duty to safeguard your pension fund remains unchanged. Despite the impact to financial markets across the world, your pension fund is protected against market volatility through means of diversification across different types of investments. I want to reassure you that your benefits are safe and your pension checks will continue as scheduled. 

Our office operations have been modified to provide you with essential services as we continue to abide by the Stay at Home order (Governor Newsom) and Safer at Home (Mayor Garcetti). Staff are working remotely to assist you through phone and online services and we are not accepting visitors to our offices at this time. We truly appreciate your patience and understanding during these unprecedented times. We will continue to provide you with any new developments on any changes in our services.

This webpage was created as a resource for LAFPP services and information during this crisis and other helpful COVID related information.

Lastly, LAFPP would like to thank all the first responders for keeping our City moving forward. 

Sincerely,
Ray Ciranna, General Manager

Pension Checks

Pension checks will continue to be paid each month as scheduled

Now may be the opportune time to sign up for direct deposit if you haven’t already. Retired members and beneficiaries can sign up for direct deposit and make changes to their monthly pension payments/view summary statements through MyLAFPP
 

Retirement Counseling

Active members who have an upcoming mandatory DROP exit date or an urgent request to exit DROP soon can arrange a remote counseling appointment that will be conducted over the phone and completed electronically via email/fax.  Appointments already scheduled will take priority. Please be patient as staff will schedule appointments in order of priority.

DROP Entry Instructions:

  1. Call DROP Section at (213) 279-3100 or email dropsp@lafpp.com (preferred) for an appointment
  2. DROP Section will provide your Letter of Intent (LOI)
  3. Forms will be e-mailed prior to your appointment
  4. Counseling will be completed by phone on the date of the appointment
     

DROP Exit and Service Retirement Instructions:

  1. Prior to contacting LAFPP, if you are exiting DROP or retiring, obtain a Letter of Intent (LOI) from your employing department. 
    • LAPD – Call (213) 486-6610 for appointment
    • LAFD – Call (213) 978-3765 or email Sandy.Lai@lacity.org (preferred) for an appointment
  2. Call the DROP/Service Pensions Section at (213) 279-3100 or email dropsp@lafpp.com (preferred) for an appointment. Appointments are scheduled based on your effective date of Exit/Retirement.
  3. Forms will be emailed prior to appointment. 
  4. Counseling will be completed by phone on the date of appointment. Counselor will go over the forms during counseling.

Divorce documents, if applicable, must be submitted in order to process DROP distributions and/or service pension payments. For DROP rollover distribution, please contact your financial institution.

LAFPP.com and MyLAFPP

Our website and MyLAFPP member self-service system provide you information 24/7 and are excellent resources for frequently asked questions. We encourage you to take the time to read through our newsletters and access your online member portal, MyLAFPP, to stay connected for current news and benefit information.

Please provide or confirm your email address through MyLAFPP for updates and e-mail notifications.

LAFPP Online:
MyLAFPP – Member Self-Service System

 

Most Requested Forms

Application to Enter DROP
Retiree Change of Address Form
Retired Health Insurance Premium Reimbursement Form

For all other forms please visit the Forms and Publications section of our website.

Board Meetings

The meetings of the Board of Fire and Police Pension Commissioners will continue as scheduled, but will be conducted telephonically to conform with the Governor’s Executive Order N-29-20 (March 17, 2020).

The Board Room will be closed to members of the public during the meeting.

For the Latest Agenda, instructions for Public Comments or to Livestream from the website: Visit the Board Meetings Page  

Councilphone System (live coverage):
(213) 621-CITY (Downtown)
(818) 904-9450 (Valley)
(310) 471-CITY (Westside)
(310) 547-CITY (San Pedro)

 

Financial Planning Education Seminars – Active/DROP Members

All Financial Planning Education seminars have been suspended through July 2020. We are monitoring the situation and following all directions and orders from Mayor Garcetti and other government officials. We will notify you by email when we recommence the seminar program.

 

LAFPP Videos

View a 2 minute video on our service updates and other videos in our Helpful Videos Page.

 

Contact Us

Our offices are open Monday-Friday from 7:30 a.m. to 4:30 p.m. (except on holidays). Our offices may be closed to visitors, but there are several ways to reach us:

OFFICE CONTACT INFORMATION

Phone: (213) 279-3000
Toll-Free: 844-885-2377
TTY: (213) 628-7713

When you call our main office number, please select a section and leave a message. Your call will be returned as soon as possible, usually within the hour during our regular business hours.

You may also send an email to pensions@lafpp.com or send us a message through our Contact Us page and we will return your message.

SPECIAL NOTICE: Staff will be using personal phones to return your calls. Please do not be alarmed if the number does not reflect official LAFPP phone numbers. For a faster response, we recommend sending the section an e-mail. Click here for our Services Directory.