LAFPP Offices Are Closed Temporarily
In accordance with Governor Newsom’s Executive Order N-33-20 (Stay at Home Order) and Mayor Garcetti’s “Safer At Home” Emergency Order, our offices will be closed to all visitors until further notice and only essential services will continue as follows:
Pension checks will continue to be paid each month as scheduled. Now may be the opportune time to sign up for direct deposit if you haven’t already. Numerous financial institutions have provided updates on how to best utilize their electronic services. Retired members and beneficiaries can sign up for direct deposit and make changes to their monthly pension payments/view summary statements through MyLAFPP.
Active members who have an upcoming mandatory DROP exit date or an urgent request to exit DROP soon can arrange a remote counseling appointment that will be conducted over the phone and completed electronically via email/fax. Appointments already scheduled will take priority. Please be patient as staff will schedule appointments in priority order.
LAFPP is prepared to continue serving our members while adhering to the recommended precautionary measures for the Coronavirus (COVID-19). By activating our Business Continuity Plan at this time, staff will continue to work in staggered shifts or from remote locations to ensure that essential services continue without interruption. Our website and MyLAFPP self-services are excellent resources:
- Run Pension and DROP Estimates
- View Annual Statements
- View Semi-Annual DROP Statements
- Recruit time purchase
- View beneficiaries
- Address Changes
- Direct Deposit – start or change
- Tax Withholding Changes
- View 1099-R tax form
LAFPP.com – View benefit information and download forms from our website.
- Current news and events, and MyLAFPP Login on the homepage
- View Services by Active or Retired membership
- Download forms – can be submitted by email or fax
OFFICE CONTACT INFORMATION:
Phone: (213) 279-3000
TTY: (213) 628-7713
When you call our main office number, please select a section and leave a message. Your call will be returned as soon as possible, usually within the hour during our regular business hours. You may also send an email to Pensions@lafpp.com.
We truly appreciate your patience and understanding during these unprecedented times. We will continue to closely monitor the situation and provide you with any new developments on any changes in our services. If you have not done so already, please provide us with your email address through MyLAFPP to also send you updates as soon as possible. We thank you for your understanding.